Casino Cage/Guest Services Representative
3.
7 Carson City, NV Carson City, NV Part-time Part-time From $14 an hour From $14 an hour The Cage Cashier/Guest Services Representative is responsible for providing exceptional guest services in person and over the phone, accurately processing various cash related transactions and assisting with players club accounts and marketing promotions.
All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.
SHIFT:
Monday 12-8pm / Tuesday, Saturday & Sunday 4:
30-9:
30pm RESPONSIBILITIES Provide courteous, efficient service while assisting guests Answer guest questions and be knowledgeable about property offerings/events Count/balance the starting fund of the assigned cage window and record/balance all currency transactions in the computer Sort/bag loose coins and bundle paper money Maintain and complete the required gaming and company forms and reports Reconcile daily summaries of transactions and balance all currency transactions against cash on hand Perform and be accountable for players club transactions including setting up new accounts, processing comps issued to guests, issuing gift cards, etc.
Accountable for replenishing the cash drawer, processing slot bank check in/out, verifying multiple departmental tills Cash checks for guests (personal, cash advances, or payroll) in accordance with the company check cashing policies and procedures Perform functions of main banker when necessary May assist with count room and/or drop duties for an assigned shift Responsible for sensitive key box control when assigned Regularly provide information to Supervisor/Manager regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment Adhere to Title 31 regulations and all applicable Federal and Gaming Control Board laws, regulations, and/or ordinances Show willingness and effort to work as a team Perform other duties as assigned QUALIFICATIONS Must be at least 21 Cash handling experience required Basic computer skills and ability to use 10-key Knowledge of Title 31 preferred but will be trained Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience Must pay attention to detail including cleanliness and safety Ability to uphold and demonstrate the highest level of integrity and confidentiality Ability to communicate effectively in English and listen attentively Must follow verbal and written directions, policies, and procedures Ability to lift, handle and carry a minimum of 25 pounds Ability to bend, stand, walk and exert well-paced mobility during entire shift Must be available to work weekends and holidays LICENSE/CERTIFICATIONS Must be able to obtain/maintain NV Gaming Control Board Registration (employee cost = approximately $130; renewed every 5 years) EMPLOYEE PERKS We have a strong reputation for giving back to our community and our employees! Holiday pay Free meal each shift Paid breaks and meal period Flexible scheduling Referral incentives Recognition programs and appreciation celebrations Competitive benefits package and wages Exclusive discounts Friendly and dependable team Encouraged growth through skill building and opportunities for career development Job Type:
Part-time Pay:
From $14.
00 per hour
Benefits:
Employee assistance program Paid time off Referral program Physical setting:
Casino Schedule:
Evening shift Ability to commute/relocate:
Carson City, NV 89701:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
This position requires a NV Gaming Registration, are you at least 21 years of age? Were you referred by a current Slot World or Bodines employee? If so, please list their full name.
Experience:
Customer service:
1 year (Required) Cash handling:
2 years (Required) License/Certification:
NV Gaming Registration (Preferred) Shift availability:
Night Shift (Required) Day Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Carson City, NV Carson City, NV Part-time Part-time From $14 an hour From $14 an hour The Cage Cashier/Guest Services Representative is responsible for providing exceptional guest services in person and over the phone, accurately processing various cash related transactions and assisting with players club accounts and marketing promotions.
All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.
SHIFT:
Monday 12-8pm / Tuesday, Saturday & Sunday 4:
30-9:
30pm RESPONSIBILITIES Provide courteous, efficient service while assisting guests Answer guest questions and be knowledgeable about property offerings/events Count/balance the starting fund of the assigned cage window and record/balance all currency transactions in the computer Sort/bag loose coins and bundle paper money Maintain and complete the required gaming and company forms and reports Reconcile daily summaries of transactions and balance all currency transactions against cash on hand Perform and be accountable for players club transactions including setting up new accounts, processing comps issued to guests, issuing gift cards, etc.
Accountable for replenishing the cash drawer, processing slot bank check in/out, verifying multiple departmental tills Cash checks for guests (personal, cash advances, or payroll) in accordance with the company check cashing policies and procedures Perform functions of main banker when necessary May assist with count room and/or drop duties for an assigned shift Responsible for sensitive key box control when assigned Regularly provide information to Supervisor/Manager regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment Adhere to Title 31 regulations and all applicable Federal and Gaming Control Board laws, regulations, and/or ordinances Show willingness and effort to work as a team Perform other duties as assigned QUALIFICATIONS Must be at least 21 Cash handling experience required Basic computer skills and ability to use 10-key Knowledge of Title 31 preferred but will be trained Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience Must pay attention to detail including cleanliness and safety Ability to uphold and demonstrate the highest level of integrity and confidentiality Ability to communicate effectively in English and listen attentively Must follow verbal and written directions, policies, and procedures Ability to lift, handle and carry a minimum of 25 pounds Ability to bend, stand, walk and exert well-paced mobility during entire shift Must be available to work weekends and holidays LICENSE/CERTIFICATIONS Must be able to obtain/maintain NV Gaming Control Board Registration (employee cost = approximately $130; renewed every 5 years) EMPLOYEE PERKS We have a strong reputation for giving back to our community and our employees! Holiday pay Free meal each shift Paid breaks and meal period Flexible scheduling Referral incentives Recognition programs and appreciation celebrations Competitive benefits package and wages Exclusive discounts Friendly and dependable team Encouraged growth through skill building and opportunities for career development Job Type:
Part-time Pay:
From $14.
00 per hour
Benefits:
Employee assistance program Paid time off Referral program Physical setting:
Casino Schedule:
Evening shift Ability to commute/relocate:
Carson City, NV 89701:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
This position requires a NV Gaming Registration, are you at least 21 years of age? Were you referred by a current Slot World or Bodines employee? If so, please list their full name.
Experience:
Customer service:
1 year (Required) Cash handling:
2 years (Required) License/Certification:
NV Gaming Registration (Preferred) Shift availability:
Night Shift (Required) Day Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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