Customer Service Representative Community, Social Services & Nonprofit - Carson City, NV at Geebo

Customer Service Representative

3.
0 Carson City, NV Carson City, NV Full-time Full-time $23 - $24 an hour $23 - $24 an hour 1 day ago 1 day ago 1 day ago Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer service.
Duties:
- Handle incoming customer inquiries via phone, email, and chat - Provide accurate information about products and services - Assist customers with placing orders, tracking shipments, and resolving any issues or concerns - Upsell additional products or services to customers when appropriate - Perform data entry tasks to update customer records and maintain accurate information - Analyze customer feedback and provide suggestions for improvement - Conduct outbound calls to follow up with customers or provide updates on their inquiries - Maintain a high level of professionalism and phone etiquette in all customer interactions Requirements:
- Excellent verbal and written communication skills in English; fluency in Spanish is a plus - Strong customer service skills with the ability to handle challenging situations with empathy and professionalism - Proficient in data entry and computer skills - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Detail-oriented with strong problem-solving abilities - Previous experience in customer service or related field is preferred Join our team as a Customer Service Representative and be part of an organization that values its employees and provides opportunities for growth and development.
Apply today! Job Type:
Full-time Pay:
$23.
00 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Shift:
Morning shift Weekly day range:
Weekends as needed Work setting:
Call center In-person Office Ability to Relocate:
Carson City, NV 89706:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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