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Managed Services Monitoring Engineer-Nimsoft

Company Name:
Sirius Computer Solutions
You've invested time and hard work to get where you are, and you want to work alongside people who've done the same and will motivate you to be better every day. You are looking to be challenged and grow professionally, and you need to be valued and recognized for your contributions. If this is you, Sirius is for you.
Sirius helps companies become more competitive by taking advantage of technology solutions across the data center and throughout the enterprise. We focus on best-of-breed IT solutions that are built on today''s leading technologies, from the world''s top technology innovators, and delivered by certified technology experts.
Our over 1,200 talented employees work across the US, designing, implementing, and supporting solutions from leading manufacturers, including Cisco, Citrix, CommVault, Dell, EMC, Hitachi, HP, IBM, NetApp, VMware, and many more. As a nationally recognized solutions provider with a 33-year history of success, we are known for cultivating the best talent, providing a positive work environment, and offering a compensation and benefits package designed to help our employees thrive both personally and professionally.
If it's time to get Sirius about taking the next step in your career, contact us today.
Position Summary:
The primary purpose of this position is to monitor existing Nimsoft implementation following best practices, policies, and procedures for system monitoring and event management. This position will perform a variety of assignments associated with system monitoring, incident, problem and change management; including monitoring agent installation, configuration, and maintenance.
Primary Duties & Responsibilities
Manages installation, configuration, and management of the monitoring infrastructure in both physical and virtual environments
Gathers monitoring requirements, defines and configures alert thresholds, and ensures proper notifications for events are being received by appropriate teams to assist various technical teams
Analyzes system failures
Troubleshoots end user and server-side issues
Responds to internal customer requests for features or changes to the monitoring, ticketing, and asset tracking systems
Develops system dashboards and reports from information collected by the monitoring system, correlate and provide users with a meaningful interpretation of the information Follows up with states agents regarding account issues
Works with network and system administration teams to ensure new systems are built and deployed proper configuration for monitoring
Creates and maintains monitoring scripts to automate common tasks
Creates and maintains documentation and procedures
Requirements
Position Requirements
Basic Qualifications -
Bachelor's degree in Computer Science or Information Systems
At least four (4) years experience in application administration or monitoring systems administration
Other Position Requirements
Experience with scripting language in LUA, VB Script, Java Script, or similar
Demonstrated knowledge of ITIL foundations
Demonstrated knowledge of networking, firewalls, routing, segmented networks, and remote site connectivity
Demonstrated knowledge of Windows and Linux infrastructure components; Active Director, Exchange, DNS, DHCP, File Permissions
Demonstrated knowledge of SNMP polling and traps
Experience with syslog and Windows event log
Demonstrated knowledge of the operating system and applications
Demonstrated knowledge of memory and CPU utilization, network and disk I/O, inter-process communications, and network file systems
Demonstrated knowledge of network communication protocols: HTTP, HTTPS, XML-RPC, DNS, DHCP, SSH, SCP, FTP
Preferred Qualifications:
Experience with CA Nimsoft Monitoring
Experience with AS400 and Mainframe environment
The above primary duties, responsibilities, and position requirements are not all inclusive.
Requisition Number: 14-0024
Post Date: 1/29/2014
Title: Managed Services Monitoring Engineer-Nimsoft
City: Open

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